Privacy Policy

What we collect

• • Account information (email, name, optional phone).
• • Chat messages and the information you provide in the assistant.
• • Uploaded files (e.g., passport image and personal photo when required).
• • Payment details handled by Stripe (we do not store card numbers).

How we use your data

• • To provide the requested service (appointment booking and/or health insurance flow).
• • To verify payment status and unlock the next steps in the chat.
• • To improve product quality and prevent fraud/abuse.
• • To communicate with you about your request and support issues.

Sharing

We share information only with service providers required to operate IkametPro (for example, Stripe for payments), and only to the extent necessary to deliver the service.

Security

We use modern security practices to protect your information. However, no online service can guarantee absolute security. Please avoid sharing unnecessary sensitive information in chat.

Not a government service

IkametPro is not affiliated with the Turkish Government. Your use of IkametPro does not create a government relationship.